Privacy Policy

Effective Date: December 18, 2025

Pro Painters LLC (“Pro Painters,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, www.propainters.co, and through our services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, schedule services, communicate with us, or otherwise interact with Pro Painters.

1. Information We Collect

We may collect personal and non-personal information from you in a variety of ways, including when you visit our website, fill out a form, request a quote, contact us, or use our services.

a. Personal Information

Personal information may include, but is not limited to:

• Full name
• Email address
• Phone number
• Physical address (property location)
• Project details and service requests
• Project photos, media or videos
• Any information you voluntarily provide through contact forms, quote requests, or communications

b. Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the site
• Referring URLs

This information is collected through cookies, analytics tools, and server logs to improve website performance and user experience.

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

• Provide, operate, and maintain our services
• Respond to inquiries, quote requests, and customer support needs
• Schedule and manage painting projects
• Communicate with you via phone, email, or text regarding services
• Improve our website, services, and marketing efforts
• Send service updates, confirmations, and follow-ups
• Comply with legal obligations and enforce our agreements

We do not sell, rent, or trade your personal information to third parties.

3. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

• Understand how visitors interact with our site
• Improve website functionality and performance
• Measure marketing and advertising effectiveness

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

4. Sharing of Information

We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, scheduling services, processing payments, or conducting business activities (under confidentiality obligations).
• Legal Requirements: If required to do so by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, sale, or transfer of company assets (your information will remain protected).

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Provide services and maintain records
• Comply with legal, accounting, or reporting requirements

When information is no longer required, it is securely deleted or anonymized.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any information.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Pro Painters LLC
📍 3600 136th PL SE, Suite 300 Bellevue, WA 98006
📞 (802) 988-0404
📧 contact@propainters.co
🌐 www.propainters.co